← Toilet replacement bid calculator

Should I install a customer-supplied toilet?

Owners call with a box in the hallway: “I already bought the toilet. Can you just set it for $249?” That sounds like free margin because the fixture invoice left the bid. It did not leave the trip, the wax, the set hours, or the chance that the bowl is a 12-inch on a 10-inch closet.

Open the free toilet replacement bid calculator

Zeroing the bowl is not a free install

A plumber-supplied two-piece still carries the fixture invoice. An owner-supplied bowl that actually fits zeros that line and keeps the same set hours. On a typical 12-inch swap-only — $42 wage, 30% burden, 15% overhead, 20% target margin, six miles — the plumber-supplied bid is in the mid-$500s. Zeroing a $165 bowl drops it, but the owner-supplied walk-away stays above $249. Taking the Facebook special to “just set what they bought” still loses money.

You supplyThey supply, it fitsThey supply, wrong rough-in
Bowl invoice in the bidYesNoNo
Set hoursSameSameSame, plus a callback
At $249 install-onlyLosesStill losesLoses more

Wrong rough-in is a second trip

Store shelves default to 12-inch. Plenty of closets are 10-inch or 14-inch. Setting the wrong bowl means an offset flange or a drive back to exchange it. Price that callback on the same closet before you agree. The calculator adds a starting second trip and a 10-inch offset kit on top of the rates you already typed.

How to use the comparison

Open the toilet replacement bid calculator, enter the closet you are standing in, and put their install-only number in “price you’re considering.” The who-supplies table scores that number against you-supply, owner-supplies-it-fits, and owner-supplies-wrong-rough-in. Nothing is uploaded.

This is the same arithmetic as how much to charge to replace a toilet. Saturday overflow? See should I take a Saturday toilet call. It is not a plumbing-code determination, a fixture specification, or a reason to refuse a customer — it is the walk-away number on each supply path.

Common questions

Should I install a toilet the customer bought at a store?

Only after you price the set without the fixture invoice. Pulling their box is still a trip, a wax ring, and crew hours. A $249 install-only special often sits under that walk-away number even when the bowl is free to you.

Does a customer-supplied toilet make the $249 installed special profitable?

Usually not. Zeroing a $165 two-piece invoice drops the bid, but loaded labor, travel, wax, and overhead stay. On a typical 12-inch swap the owner-supplied walk-away is still above $249. A wrong rough-in adds a second trip and an offset flange.

What if the store-bought bowl is the wrong rough-in?

That is a second dispatch plus an offset flange or an exchange. Price that callback on the same closet before you agree to set whatever they rolled into the driveway. The calculator adds a starting callback trip and a 10-inch offset kit on top of your current rates.