FOR SHOPIFY MERCHANTS

Know what a refund rate still leaves — and whether PayPal keeps the fee.

Completed-order profit is the headline. The mix is what you keep after some buyers send the item back: outbound postage, a return label, goods you cannot restock, and any processing fee the processor does not return. Compare Shopify Payments against PayPal or Stripe on the same order. Everything runs in this page; nothing is uploaded.

Order, refunds and fees

Expected profit after refunds

$—
estimated net per order on the selected path
Completed-order profit
Profit on a full refund
Fees still kept on a refund
Refund rate that zeros this path
Monthly expected (this path)
Expected extra vs Shopify Payments

Same order, both paths

PathCompletedIf refundedExpected

If the refund rate moves

Refund rateShopify PaymentsPayPal / Stripe

Full-refund mix from your inputs — not Shopify’s or PayPal’s current refund policy. Partial refunds, exchanges, and chargebacks are out of scope. Verify fee-return behavior on your statements.

What this checks

The order-profit calculator answers “what does this sale leave if it sticks.” Apparel, home, and made-to-order shops also need the mix: a typical refund rate, a return label, and whether the processor gives the processing fee back. That last piece is why PayPal can cost more on Shopify even after the sale is reversed.

It does not recommend a processor, a refund policy, or a price, and it is not tax or financial advice. The mix is arithmetic from the rates you entered.

Common questions

Does Shopify refund processing fees when I refund an order?

Shopify Payments often returns its processing fee on a full refund. A third-party processor such as PayPal or Stripe often keeps its fee. Shopify's own third-party transaction fee may reverse with the order. Enter the percentages from your statements — this page does not publish a live refund policy.

How do I calculate Shopify profit after returns?

Take completed-order profit on each payment path. For a full refund, subtract remaining processor or Shopify fees, outbound shipping, packaging, return postage, unsalvaged cost of goods, and the allocated plan share. Mix the two outcomes by your refund rate. That mix is expected profit per order, not a forecast.